At Localguru, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please read our Refund Policy carefully.
Refunds are applicable only for items that are:
Returned in their original condition (unused, undamaged, and with original packaging).
Returned within 7 days of delivery.
Certain products such as personal care items, perishable goods, and customized orders are non-refundable.
To request a refund, contact us at 📧 Localguru@gmail.com with your order ID and reason for the request.
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed within 5–7 business days and credited to your original method of payment.
Refunds will not be issued if:
The product is damaged due to misuse or negligence after delivery.
The product is returned without original packaging or missing accessories.
The refund request is made after the 7-day return window.
In some cases, instead of a refund, we may offer a product exchange or store credit, depending on the situation and product availability.
If you haven’t received your refund after 7 business days, first check with your bank or payment provider.
If the issue persists, please contact us at 📧Localguru@gmail.com for assistance.
For any refund-related queries, please reach out to our support team:
📧 Localguru@gmail.com
